IT Field Service Technician | IT Fieldservicetechniker (m/w/d)

Job Summary

This role involves working as an IT Field Service Technician for a nationwide service provider in Berlin, specializing in redundant network environments. The successful candidate will be responsible for providing professional customer consultation and support, performing on-site installation of PCs and notebooks, and actively troubleshooting hardware and software issues. Key daily tasks include diagnosing faults, restoring lost data, managing warranty claims for customer devices, and supporting system rollouts. Candidates should possess a completed IT-related vocational qualification (e.g., IT Specialist for System Integration or IT System Electronics Technician) or equivalent practical experience, coupled with initial second-level support experience. The position offers a secure, long-term perspective, flexible working hours, a company car available for private use, and opportunities for professional development within flat hierarchies.