Onsite IT Support Technician | IT Servicetechniker (m/w/d) Onsite Support

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Oct 1, 2025
Full-time
Permanent

Job Summary

This role as an Onsite IT Support Technician in Hamburg involves managing and operating client systems and applications directly at the premises of prestigious industrial clients. Day-to-day responsibilities include providing crucial operative 2nd Level Support, handling customer inquiries, and meticulously documenting all performed activities. The technician will also specifically manage support tasks for iOS end devices, network environments, and telecommunications components. Candidates should possess a completed IT qualification, initial experience in user support, and proficiency with Windows 10 and Office 365. This position is attractive as it offers flexible working hours, professional development pathways, and the potential for permanent employment after an initial temporary contract period, providing an excellent opportunity to advance your career in client environment management.

Required Skills

Education

Completed vocational training in the IT field or equivalent qualification

Experience

  • Initial professional experience in user support (Anwendersupport)
  • Professional experience in the operation and maintenance of client systems and applications
  • Experience performing operative 2nd Level Support functions

Languages

German (Intermediate)

Additional

  • Class B driving license; Onsite presence in Hamburg required