IT Support Specialist | IT Support (m/w/d)

puro Personaldienstleistung GmbH

München, Bayern, Deutschland
Published Oct 1, 2025
Full-time
Permanent

Job Summary

This role involves providing essential First Level Support, troubleshooting hardware and software issues for employees across the EMEA region. The specialist will be responsible for configuring, managing, and setting up IT workstations, performing software distribution across MacOS, Windows clients, and Mobile Devices, and assisting with common Office applications. Key qualifications include a vocational IT qualification or equivalent experience, solid expertise in troubleshooting Windows and Mac OS clients, and practical knowledge of software distribution tools like SCCM and Remote Support. The position offers an opportunity to work in an innovative, international environment, participate in diverse IT projects, and benefit from flexible working models, including mobile work options, making it an attractive step for a dedicated IT professional.

Required Skills

Education

Vocational qualification in the IT field or comparable qualifications

Experience

  • Successfully completed vocational training in the IT sector, relevant professional experience, or comparable qualifications
  • Solid expertise in troubleshooting Windows and Mac OS clients in enterprise environments
  • Practical experience using software distribution tools (e.g., SCCM) and Remote Support
  • Experience with network protocols in LAN and WAN

Languages

German (Fluent)English (Fluent)

Additional

  • Location in Munich; Full-time, permanent contract option (initially temporary employment with option for permanent takeover)