Quality Management and Community Focus Specialist | Qualitätsmanagement und Sozialraumorientierung (m/w/d)

Stadt Mainz

Mainz am Rhein, Rheinland-Pfalz, Deutschland
Published Oct 1, 2025
Full-time
Permanent

Job Summary

This full-time, permanent position as a Quality Management and Community Focus Specialist within the Office for Youth and Family involves establishing, implementing, and continuously developing the department's Quality Management (QM) system. A core part of the role is setting up technical and financial controlling mechanisms, defining strategic and operational goals supported by key performance indicators, and developing comprehensive quality standards. The specialist will also be responsible for creating quality development agreements for independent providers of child and youth welfare services, and documenting detailed process flows and diagrams. Ideal candidates must possess a relevant qualification in public administration or a degree in Social Work, Social Pedagogy, or Educational Sciences. Experience in quality management and project work is essential, alongside knowledge of administrative procedures. This role offers the stability of public service, including flexible working hours, mobile work options, and extensive opportunities for professional development, making it an attractive opportunity to shape quality standards in youth and family services in Mainz.

Required Skills

Education

Qualification for Status Office A 11 in Public Administration and Finance, OR Completed Administrative Course II, OR Bachelor's/Diploma degree in Social Work/Social Pedagogy (with state recognition), OR Bachelor's/Diploma degree in Educational Sciences.

Experience

  • Professional experience in Quality Management
  • Professional experience in Project Management
  • Experience in Social Administration (desirable)

Languages

Not specified

Additional

  • Willingness to complete qualification as a Quality Representative/Officer (if not already certified), Secure demeanor and assertiveness, Knowledge of administrative procedures and structures.