IT Specialist System Integration | Fachinformatiker Systemintegration (m/w/d)

Job Summary

This role involves joining a modern IT service structure in Munich, focusing on delivering customized IT solutions for medium to large organizations. The IT Specialist will be responsible for ensuring the operational stability of a diverse system landscape, particularly for media systems, and handling high-volume ticket processing. Key daily tasks include resolving issues through 1st and 2nd Level Support, both remotely and on-site, managing customer inquiries via phone, email, or in person, and meticulously maintaining Asset data. Candidates must possess a completed IT-related education or equivalent qualifications, advanced knowledge of standard hardware, and foundational skills in Windows and Office applications. This position offers an excellent opportunity for professional growth, including the potential for ITIL-Foundation certification, mobile working options after the probationary period, and continuous process optimization involvement, making it an attractive step for motivated IT professionals.