School IT Technical Support Specialist | Mitarbeiter Fachsupport Schul-IT Vor-Ort-Service (m/w/d)

Job Summary

This role is for a dedicated School IT Technical Support Specialist based in Anklam, responsible for providing comprehensive on-site and remote IT support to educational institutions. Day-to-day tasks involve the holistic management of IT assets, including the planning, preparation, and execution of hardware and software rollouts for over 6,000 computer workstations. The specialist will handle second-level support, perform detailed error analysis, and ensure the proper installation, configuration, and administration of school hardware. Furthermore, the role requires technical consulting for digital learning initiatives, project support (such as the Digital Pact), and the creation of essential documentation. Candidates must hold a degree in Business Informatics or relevant IT vocational training, demonstrating a deep understanding of IT infrastructures and workplace systems. This permanent, full-time position offers challenging and impactful work within the public sector, supported by flexible hours and a focus on service-oriented teamwork.