Business Intelligence Expert for Parcel Shops and Stations | Business Intelligence Expert Paketshops und Paketstationen (m/w/d)

Job Summary

This role involves acting as a crucial Business Intelligence Expert, focusing specifically on out-of-home parcel shops and stations. The expert will be responsible for analyzing and evaluating business processes and data within this network. Key daily tasks include developing and maintaining performance dashboards and reports, monitoring network KPIs, and reporting on customer satisfaction. A core function is identifying optimization potential and communicating data-driven recommendations to operational teams and management to enhance efficiency and ensure quality. The ideal candidate possesses a background in Economics, Logistics, or IT, coupled with several years of experience in data analysis and reporting, preferably within the logistics sector. This position offers the opportunity to drive strategic decision-making regarding location planning and technical assessments within an international group, utilizing advanced BI tools and analytical skills.