IT Service Technician / System Electronics Specialist (Senior) | IT-Servicetechniker (m/w/d)
BWI GmbH
Job Summary
This role involves ensuring the digital future capability of Germany's defense sector as a primary digitalization partner for the German Armed Forces (Bundeswehr). The IT Service Technician is responsible for providing on-site support to users in the Munich area, focusing on troubleshooting, new installations, and refreshing IT and telecommunications end devices and systems. Day-to-day tasks include hardware installation, commissioning, upgrades, and maintenance, alongside executing IMACD (Install, Move, Add, Change, Decommission) orders. The ideal candidate possesses a relevant technical qualification (e.g., IT Systems Electronics Specialist), at least three years of professional experience in on-site IT/TK support, and familiarity with ticket systems and ITIL processes. Strong organizational skills, self-reliance, and excellent communication abilities are crucial, as is the willingness to participate in cyclical on-call duties, contributing directly to the security and operational readiness of Germany.
Required Skills
Education
Completed training as an IT System Electronics Specialist, IT Specialist for System Integration, or comparable qualification
Experience
- 3 years professional experience in IT/TK order and fault clearance
- Experience in IT/TK hardware, networks, and telecommunications on-site service
- Experience and qualification in DGUV V3 (German Accident Prevention Regulation 3) is advantageous
Languages
Additional
- Driver's License Class B required
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