Onsite Support Specialist | Mitarbeiter im Onsite Support (m/w/d) - Referenznummer: 200625-3-HAN

Job Summary

As an Onsite Support Specialist, you will be a crucial part of ensuring a stable and versatile IT system landscape for various clients. Your daily tasks will involve processing support tickets in adherence to Service Level Agreements (SLAs), providing comprehensive 1st and 2nd level support, and addressing customer inquiries via phone, email, and in-person at the service desk. You will also be responsible for maintaining accurate asset data and actively contributing to IT projects. This role offers the opportunity to gain valuable professional experience within complex project environments at renowned companies across Germany. It is an attractive position for both experienced professionals and career starters, providing a stable monthly salary and individual further training opportunities.