IT Service Technician, Telephony and VoIP Systems | IT-Servicetechniker (Telefonanlagen / VoIP) (m/w/d) in Bardowick

Job Summary

This role is designed for an experienced telephony and IT professional eager to shape future-proof communication solutions for clients. As an IT Service Technician specializing in telephone systems and VoIP, you will be responsible for the smooth operation of modern communication infrastructure, handling everything from installation and configuration to ongoing customer support. Day-to-day tasks involve providing remote and on-site support, planning, implementing, and optimizing solutions built around systems like Agfeo, 3CX, and Swyx. You will integrate these systems into complex IT infrastructures, perform troubleshooting, and conduct customer training. The ideal candidate possesses vocational training in IT or telecommunications and several years of relevant professional experience. This position offers significant variety, scope for personal contribution, flexible working models (flextime, home office options), and individual professional development opportunities within a supportive, value-driven team environment.