IT Service Technician (Telephone Systems / VoIP) | IT-Servicetechniker (Telefonanlagen / VoIP) (m/w/d) in Uelzen

Wolkenhof GmbH

Uelzen, Lüneburger Heide, Niedersachsen, Deutschland
Published Sep 29, 2025
Full-time
Permanent

Job Summary

This role involves ensuring the seamless operation of modern communication solutions for customers, focusing heavily on telephone systems and Voice over IP (VoIP) technology. Day-to-day tasks include installing, configuring, and maintaining systems like Agfeo, 3CX, and Swyx, providing expert remote and on-site troubleshooting, and planning complex integrations into existing IT infrastructures. The technician will also conduct customer training and consulting on system development. The ideal candidate possesses professional experience in IT or telecommunications, strong service orientation, and excellent communication skills, coupled with the ability to work structured and independently while being a team player. This position offers a permanent contract, significant creative freedom, individual professional development opportunities, flexible working hours (flextime), and the option for a company car, making it an attractive opportunity to shape the digital future in a supportive team environment in Uelzen.

Required Skills

Education

Completed vocational training or apprenticeship in the IT or telecommunications sector

Experience

  • Completed training/apprenticeship in IT or telecommunications, or several years of professional experience in telephone technology
  • Professional experience in analyzing and solving technical challenges
  • Experience with Agfeo, 3CX, or Swyx systems (preferred)

Languages

Not specified

Additional

  • Class B driving license required for field service (optional)