Part-Time Service Desk Employee | Mitarbeiter (m/w/d) Service Desk in Teilzeit

Job Summary

This role involves providing professional support as a Part-Time Service Desk Employee for an international technology group. The successful candidate will be responsible for handling incoming emergency calls, alarms, disruptions, and general inquiries via phone, written communication, and automated systems, ensuring clear and concise documentation. Key tasks include processing revision or shutdown requests, managing customer complaints, and monitoring order progress. The ideal candidate will have prior experience in a service desk or user helpdesk environment, possess technical understanding, and demonstrate excellent communication skills. This position requires working in alternating shifts and a strong customer service mindset, offering long-term prospects and potential for permanent employment within a reputable company.