IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

Job Summary

This role is for an IT Support Specialist at a leading IT service provider in Germany, focusing on ensuring smooth and efficient IT infrastructure for businesses. The specialist will handle a variety of tasks from incident resolution and troubleshooting hardware/software issues on client systems to providing mobile and onsite support for end-users. Key responsibilities include managing IMAC services (Install, Move, Add, Change), setting up client devices like PCs, notebooks, and printers, and conducting network analysis to quickly resolve outages. The position also involves meticulous documentation of all work in a ticketing system and participation in on-call duties for network-related emergencies. This is an attractive opportunity for professionals seeking a stable role with career growth potential and a supportive, high-performing team.