IT Support Specialist | Mitarbeiter IT-Support

Job Summary

This role involves providing essential 1st and 2nd level IT support to clients, both over the phone and on-site. Key responsibilities include performing hardware and software installations, assisting clients with program-related questions within the DATEV ecosystem, and resolving incoming support requests through thorough error analysis. The successful candidate will also collaborate with the team on complex client projects. This position is ideal for someone with an IT or tax-related background, practical experience in IT support, and a strong service mentality. It offers a diverse range of tasks and opportunities for professional development within a supportive work environment.