Customer Service Project Manager | Customer Service Project Manager (m/w/d)Baden

Job Summary

The Customer Service Project Manager at Liebherr-Components AG in Baden takes on end-to-end responsibility for critical projects within the Customer Service domain. This dynamic role involves the autonomous planning, steering, and implementation of projects, ranging from initial analysis and concept development to successful execution. You will be instrumental in coordinating interdisciplinary teams across service, sales, and IT, ensuring project goals, timelines, and budgets are met. Key responsibilities also include robust stakeholder management with internal departments, dealers, and external partners globally, alongside continuous progress monitoring, cost control, and quality assurance. This position requires strong change and risk management skills, and you will be responsible for maintaining the Customer Service division's project roadmap and leading various project management committees. This is a central, impactful role within a globally active firm, ideal for a seasoned project leader.