IT Service Technician Onsite Support | IT-Servicetechniker Onsite Support (m/w/d) in Ratingen

Job Summary

This role is for an IT Service Technician specializing in onsite support, focusing on second-level support for client systems and end devices. The successful candidate will be responsible for hardware replacement, troubleshooting hardware and software issues, and installing notebooks and PCs. A key aspect of the role involves meticulous documentation within the ticketing system and providing excellent customer care and consulting. This position offers an exciting opportunity to join a supportive team, contribute to critical IT operations for a leading solutions provider, and benefit from career development opportunities and a positive work environment, including flexible hours.