IT Service Technician Onsite Support | Kopie von IT-Servicetechniker Onsite Support (m/w/d) in Monheim am Rhein

Job Summary

This role is for an IT Service Technician specializing in onsite support, focusing on 2nd level support for client systems and end devices. The successful candidate will be responsible for hardware replacement, troubleshooting hardware and software issues, and installing notebooks and PCs. A key aspect of the role involves meticulous documentation within a ticket system, alongside direct customer support and consultation. This position is ideal for someone with a completed IT education and prior experience in 2nd level support, offering a dynamic environment within a leading IT solutions provider in Germany.