IT Service Coordinator Voice | IT-Servicekoordinator Voice (m/w/d)

Job Summary

Join Allgeier Public as an IT Service Coordinator specializing in voice communication, starting January 2026 in Hamburg. In this role, you will be instrumental in processing IT requests related to SIM cards, connections, disruptions, and changes within voice communication systems. You'll utilize internal tools like Command Suite, BMC Remedy, Dorena, and Excel for data maintenance and process documentation, while also assisting with presentations, protocols, and technical documentation. This position involves regular coordination with other teams and supporting smaller task coordination, offering a unique opportunity to participate in projects such as the transition to Next Generation Network (NGN) technologies. This is an ideal role for individuals with an interest in IT and a desire to gain practical experience in IT support and coordination.