IT Support Specialist 2nd Level | Support 2nd Level (m/w/d)

Job Summary

This role involves providing 2nd level support for Windows and Linux environments, focusing on the administration, analysis, and resolution of technical issues within IT infrastructure, including networks and server systems. The specialist will contribute to the planning, implementation, and development of system and network architectures, ensuring a stable and efficient IT environment. Key responsibilities include conducting error analyses, collaborating with 1st and 3rd level support, documenting IT processes, and optimizing system performance. The ideal candidate will have strong technical skills in operating systems, networking, and collaboration tools like Office365 and MS Teams, along with a commitment to data privacy, continuous learning, and effective communication.