Operations Agent | Operations Agent

Deutsche Lufthansa AG

Hongkong, Hongkong
Published Sep 23, 2025
Full-time
Permanent

Job Summary

The Operations Agent plays a critical role in ensuring safe and efficient airfreight operations. Day-to-day responsibilities include calculating and planning aircraft load distribution according to GOM regulations, coordinating station activities and suppliers, and meticulously checking Unit Load Devices (ULDs) for airworthiness. This position also involves assisting the supervisor with Ground Handling Agent (GHA) ground operations, focusing on efficient manpower utilization and adherence to safety and quality standards. The ideal candidate will have 3-6 years of experience in airfreight handling, possess strong computer skills, and be fluent in both English and Mandarin. This role offers the opportunity to work in a dynamic, fast-paced environment, requiring flexibility for variable shifts and a strong team spirit.

Required Skills

Education

High school diploma/GED required; College degree desirable

Experience

  • 3-6 years in airfreight handling and operations
  • Professional experience in supervising and motivating staff

Languages

English (Fluent)Mandarin (Fluent)

Additional

  • Willingness to work on a variable roster (24-hour shifts) including public holidays; Willingness to work in adverse weather conditions; Willingness to accept last-minute roster changes; Willingness to extend duties due to operational requirements; High team spirit; CV/Resume and Cover Letter required; No relocation assistance provided.