System Manager Customer Services for Rail Infrastructure Projects | System Manager (w/m/d) Customer Services für Rail Infrastruktur Projekte

Job Summary

This role involves acting as a key technical contact for bid managers and project leaders, focusing on rail infrastructure maintenance. The System Manager will analyze and recommend efficient, standardized, and cost-optimized solutions, including IT system and architecture solutions, ensuring reusability. Day-to-day tasks include evaluating and coordinating customer service requirements in tenders, defining project execution, and managing responsibilities with various departments. The role requires taking overall technical responsibility for service concepts, ensuring their implementation in mobilization projects, and defining system specifications for service projects. This position is attractive for professionals who enjoy solving technical problems, engaging with internal and external customers, and contributing to the development of digital services in the mobility sector.