IT 1st and 2nd Level Support Specialist | IT 1st- und 2nd-Level-Support (m/w/d) - München

Job Summary

This role is for a service-oriented IT Support Specialist to join an innovative company in the creative industry in Munich. The specialist will be responsible for providing 1st and 2nd level support to internal users, both remotely and on-site. Key tasks include setting up and maintaining workstations, managing user accounts and access rights, assisting with IT system rollouts and updates, and documenting incidents and solutions in a ticketing system. The ideal candidate will have a background in IT, strong problem-solving skills, and experience with Windows/Linux environments and ticketing systems. This position offers a secure job, modern IT equipment, flexible working hours, and opportunities for professional development within a supportive team.