Master Technician / Team Leader Service Workshop | Meister/Techniker als Teamleiter Servicewerkstatt (m/w/d)

Job Summary

This role is for an experienced Master Technician or Technician to lead a service workshop team, ensuring high-quality and timely customer repairs. The successful candidate will be responsible for technical team leadership, process optimization, and resource coordination, including managing vacation schedules and ensuring team readiness. Key responsibilities also involve upholding quality standards, workplace safety, and order, as well as strategic planning for maintenance, special, and large-scale orders to optimize delivery times and workshop capacity. The role requires analyzing key performance indicators like throughput times and customer satisfaction, implementing corrective actions, and actively contributing to workshop development through training and workplace design. This position is ideal for someone with leadership potential, strong organizational skills, and a passion for continuous improvement in an international audio technology environment.