IT Support Specialist | IT-Supporter (m/w/d)

Job Summary

Join FERCHAU as an IT Support Specialist and contribute to the innovations of tomorrow. In this role, you will provide essential technical support to users and system administrators at both server and client levels. Your day-to-day responsibilities will include independently resolving tickets within the first and second-level support framework, conducting user training and introductions, and actively contributing to the development of the Helpdesk team's knowledge database. This position is ideal for an ambitious professional looking to apply their expertise in a dynamic environment, supporting diverse projects for renowned clients across various industries. You'll work with a team that values expertise and continuous technological advancement.