IT Specialist - Customer Onboarding Manager | Informatiker (m/w/d)

Job Summary

This role is for an IT Specialist focused on customer onboarding and support for software solutions in the financial and real estate sectors. You will be the central point of contact, guiding new and existing clients through the successful implementation and use of FIO's software. Day-to-day tasks include managing client projects, providing product support, coordinating between clients and internal teams, and optimizing processes. You will also conduct product training and workshops, offering both technical and professional advice. The ideal candidate enjoys teaching and problem-solving, with a structured and solution-oriented approach. This position offers the chance to work with cutting-edge software solutions and contribute to continuous process improvement.