IT Systems Integration Specialist | Fachinformatiker:in für Systemintegration (m/w/d)

Job Summary

This role is perfect for an IT enthusiast, whether you're a recent graduate, a seasoned professional, or a career changer with a passion for digital systems. You'll be the first point of contact for customer IT issues, managing support requests via hotline and ticketing system, ensuring timely resolution and comprehensive documentation. A key part of your day will involve analyzing complex problems and developing innovative solutions to meet diverse client needs. You'll also be responsible for monitoring, maintaining, and servicing systems using RMM tools. This position offers the chance to work on exciting projects, from IT infrastructure and security to telecommunications and cloud services, all within a supportive team environment that values IT passion and collaboration.