IT Support Specialist | IT Support Specialist (gn) // Hamburg

Job Summary

This role is for an IT Support Specialist in Hamburg, focusing on managing and maintaining IT infrastructure and providing comprehensive user support. The specialist will handle service requests using a ticketing system, administer user accounts and permissions, and implement software and operating system installations. Key responsibilities include troubleshooting IT system issues, assisting with system updates and security checks, and offering technical advice to internal and external clients. The position also involves documenting IT systems and collaborating with experienced colleagues for continuous learning and skill development. This is an attractive opportunity for someone with strong problem-solving skills and a customer-oriented approach, offering flexible working hours, extensive training, and involvement in new technology development.