IT Service Desk Technician | IT-Service-Desk-Techniker (m/w/d)

Job Summary

As an IT Service Desk Technician, you will be the first point of contact for end-users facing IT challenges. Your daily tasks will involve providing technical support via phone, email, and ticketing systems, diagnosing and resolving software and hardware issues, and maintaining IT system documentation and knowledge bases. You'll also assist with system maintenance, including software updates and security patches, and conduct user training on new systems. This role offers an exciting opportunity within an innovative IT company known for modern technologies and customer-focused solutions, allowing you to apply and further develop your technical skills in a varied work environment.