Customer Success Manager | Biologe (m/w/d)

Job Summary

As a Customer Success Manager, you will be instrumental in driving the adoption of Leica Microsystems' AI image analysis software portfolio. Your daily activities will involve acting as the primary contact for customer inquiries, ensuring a positive customer and user experience from onboarding through ongoing support, and fostering a strong user community alongside Market Development, Application, Product Expert, and Marketing teams. A key part of your role will also be managing renewals and driving expansion, directly contributing to quarterly and annual sales targets through value selling techniques. This position offers a unique opportunity to join a rapidly growing segment within a world-class brand, leveraging your expertise in microscopy and image analysis to shape the future of spatial biology.