Service Technician Application Support | Servicetechniker Applikationssupport (m/w/d)

Job Summary

Join a leading IT company in Europe as a Service Technician for Application Support in Salzgitter. In this role, you will be instrumental in developing use cases based on customer requirements, processing service requests, and managing 2nd level incidents. Your daily tasks will also include coordinating system updates, providing remote support to national and international sites, and delivering application and shopfloor support in a manufacturing environment. The ideal candidate will have a strong technical background in on-site service or 2nd level support, with solid knowledge of networks, client-server architectures, and experience with client hardware and interface technologies. Specialization in Windows operating systems and applications is essential. This position offers a secure, long-term career path with opportunities for professional development and an attractive salary.