IT Service Technician | IT Service - Techniker/in (m/w/d)

Job Summary

This role is ideal for a detail-oriented IT professional looking to join a continuously growing team. The IT Service Technician will be responsible for managing IT hardware, installing operating systems, and ensuring robust asset management within client systems. Key duties include processing tickets in the CMDB, performing data backups, and troubleshooting hardware and software incidents. The successful candidate will also ensure contractual delivery and SLA compliance, while representing the company professionally to clients. This position offers an engaging mix of technical challenges and client interaction, requiring strong problem-solving skills and a commitment to service excellence in a dynamic environment.