IT Service Desk Specialist | IT-Servicedesk-MitarbeiterIn (m/w/d)

Job Summary

This role is for an IT Service Desk Specialist in Cologne, Germany, focusing on providing first-line support to internal users for a wide range of IT issues. The specialist will handle support requests related to hardware, operating systems, and standard software, as well as onboarding new team members with technical equipment. Key responsibilities include managing user accounts, configuring network infrastructure, and ensuring compliance with IT policies. The ideal candidate will have a background in IT, strong problem-solving skills, and a customer-oriented approach. This position offers a competitive salary, 33 days of vacation, and a hybrid work model with 2 days remote and 3 days in a modern office.