IT Onsite Support Technician | IT Techniker Onsite Support (m/w/d)

Job Summary

As an IT Onsite Support Technician, you will be a crucial point of contact for clients, providing essential 1st and 2nd level support both remotely and directly on-site. Your daily tasks will involve troubleshooting IT issues, assisting with hardware rollouts, and managing customer inquiries via phone, email, or in person. You'll also be responsible for setting up and dismantling hardware components, facilitating IT equipment relocations, and maintaining accurate asset data. This role is ideal for someone with a foundational understanding of IT environments, strong customer service skills, and a proactive approach to problem-solving, offering significant career growth within a leading IT service company in Germany.