Senior IT Support Specialist | Senior IT-Support Experte (m/w/d)

Job Summary

This Senior IT Support Specialist role involves providing comprehensive technical assistance and system administration for a leading German engineering and IT service provider. Day-to-day, you will handle customer inquiries via phone and ticketing systems, manage and monitor diverse IT technologies including servers, clients, storage, network, and firewalls, and administer Windows and Linux systems. Key qualifications include an IT education or equivalent, at least 3 years of support experience, particularly with Microsoft environments and Office 365, and strong troubleshooting skills for hardware and software issues. This position offers high job security with an unlimited contract, flexible working hours for work-life balance, attractive compensation, and opportunities for continuous professional development within a supportive company culture.