Senior IT Support Expert | Senior IT-Support Experte (m/w/d)

Piening GmbH Engineering & IT

Hamburg, Hamburg, Deutschland
Published Sep 12, 2025
Full-time
Permanent

Job Summary

This Senior IT Support Expert role involves providing comprehensive technical assistance to clients, handling inquiries via phone and ticketing systems. The successful candidate will be responsible for supporting a wide range of IT technologies including servers, clients, storage, networks, and firewalls, with a strong focus on Windows and Linux systems. Key responsibilities also include system administration, monitoring, and meticulous documentation. This position offers an attractive opportunity for IT professionals with a solid background in Microsoft environments and Office 365, seeking a stable, full-time, and permanent role within a reputable engineering and IT service provider in Germany. The company emphasizes continuous professional development, work-life balance, and a supportive culture.

Required Skills

Education

Completed IT apprenticeship or equivalent qualification

Experience

  • At least 3 years of support experience in a Microsoft environment
  • Experience with Linux systems
  • Experience in supporting MS Office 365 systems
  • Experience in troubleshooting and fault rectification for hardware and software

Languages

German (Fluent)English (Fluent)

Additional

  • Not specified