IT Service Desk Specialist | IT Servicedesk (m/w/d)

Job Summary

This role involves providing essential first-level IT support to end-users, ensuring smooth operations and high customer satisfaction. The successful candidate will be responsible for independently handling user inquiries and incident reports, contributing to the continuous improvement of internal IT processes, and maintaining strong customer relationships. This position offers an attractive compensation package, professional development opportunities, and the chance to work with a leading IT service provider in Germany, managing a large number of IT workstations globally. It's an ideal opportunity for someone with a background in IT system integration or electronics, who is customer-focused and thrives in a team environment.