Field Service System Administrator | System Administrator Fieldservice (m/w/d)

Herrmann Personaldienste GmbH

Köln, Nordrhein-Westfalen, Deutschland
Published Jan 29, 2026
Full-time
Permanent

Job Summary

This role involves providing essential on-site IT support and administration for schools and business clients of a leading telecommunications and internet service provider in the Cologne-Bonn-Aachen region. The Field Service System Administrator will be responsible for the independent identification and documentation of system faults using a ticketing system, installing and customizing IT systems directly at the customer's location, and performing routine maintenance and administrative tasks. Key qualifications include a completed IT education or equivalent experience, comprehensive knowledge of Windows operating systems, and technical support experience with printers, IT peripherals, and networks. The ideal candidate must possess a high degree of customer and solution orientation, strong technical understanding, and excellent German language skills. This position offers attractive conditions, up to 30 days of vacation, and excellent opportunities for permanent employment within an innovative company known for its flat hierarchies and strong teamwork.

Required Skills

Education

Completed IT training or comparable qualification

Experience

  • Professional experience in IT support or system administration (required based on qualification)
  • Experience in technical support for printers, IT peripherals, and networks
  • Experience working with a ticketing system

Languages

German (Fluent)English (Basic)

Additional

  • Driving license Class B (Führerschein Klasse B)