Senior IT Support Expert | Senior IT-Support Experte (m/w/d)

Piening GmbH Engineering & IT

Hamburg, Hamburg, Deutschland
Published Sep 11, 2025
Full-time
Permanent

Job Summary

This Senior IT Support Expert role involves providing comprehensive technical assistance and system administration for a leading German engineering and IT service provider. Day-to-day, you will manage customer inquiries via phone and ticketing systems, oversee various IT technologies including servers, clients, storage, network, and firewalls, and administer and monitor Windows and Linux systems. A key aspect of the role is troubleshooting hardware and software issues and maintaining thorough documentation. This position offers long-term career stability through an unlimited contract, opportunities for professional development, and a supportive work environment focused on employee growth and satisfaction.

Required Skills

Education

Completed IT education or equivalent qualification

Experience

  • At least 3 years of support experience in a Microsoft environment
  • Experience with Linux systems
  • Experience in managing MS Office 365 systems
  • Professional experience in troubleshooting and fault rectification in hardware and software

Languages

German (Fluent)English (Fluent)

Additional

  • Not specified