Senior IT Support Expert | Senior IT-Support Experte (m/w/d)
Piening GmbH Engineering & IT
Job Summary
This Senior IT Support Expert role involves providing comprehensive technical assistance and system administration for a leading German engineering and IT service provider. Day-to-day, you will manage customer inquiries via phone and ticketing systems, oversee various IT technologies including servers, clients, storage, network, and firewalls, and administer and monitor Windows and Linux systems. A key aspect of the role is troubleshooting hardware and software issues and maintaining thorough documentation. This position offers long-term career stability through an unlimited contract, opportunities for professional development, and a supportive work environment focused on employee growth and satisfaction.
Required Skills
Education
Completed IT education or equivalent qualification
Experience
- At least 3 years of support experience in a Microsoft environment
- Experience with Linux systems
- Experience in managing MS Office 365 systems
- Professional experience in troubleshooting and fault rectification in hardware and software
Languages
Additional
- Not specified
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