Senior IT Support Expert | Senior IT-Support Experte (m/w/d)

Job Summary

This Senior IT Support Expert role involves providing comprehensive technical assistance and system administration for a leading German engineering and IT service provider. Day-to-day, you will handle customer inquiries via phone and ticketing systems, manage and monitor various IT technologies including servers, clients, storage, network, and firewalls, and administer Windows and Linux systems. A key aspect of the role is troubleshooting hardware and software issues and maintaining thorough documentation. This position offers long-term career stability with an unlimited contract, opportunities for professional development, attractive compensation, and flexible working hours, all within a supportive, family-oriented company culture that values its employees and clients.