IT Support Specialist | IT-Support (m/w/d)

Job Summary

As an IT Support Specialist, you will be the primary point of contact for clients seeking efficient and effective technical assistance with their IT infrastructure. Your day-to-day responsibilities will involve providing solutions for IT-related challenges, ensuring the smooth operation of IT systems, and offering comprehensive user support. This includes diagnosing and troubleshooting hardware, software, and network issues, managing IT infrastructure, and administering user accounts. You will also be responsible for documenting IT processes, creating user guides, and conducting product training for clients. This role is ideal for someone with strong problem-solving skills and a knack for clear communication, offering a dynamic environment where you can ensure operational excellence and client satisfaction.