Service Manager for Extended Enterprise | Service Manager für Extended Enterprise (f/m/d) für AIRBUS Defence and Space

Job Summary

This role involves overseeing the full lifecycle of services for Extended Enterprise solutions at AIRBUS Defence and Space. The Service Manager will be responsible for preparing, implementing, and delivering services, ensuring high customer satisfaction, and identifying opportunities for new offerings. Key responsibilities include acting as the primary contact for stakeholders, conducting performance evaluations, supporting escalation resolution, and monitoring service quality against SLAs. The position requires a strong background in IT/Information Systems, project management, and a good understanding of Extended Enterprise processes and network technologies. This is an excellent opportunity for a highly motivated professional to join an innovative aerospace company with strong career prospects and a focus on digital software installations and technical testing.