IT Service Desk Specialist | Informatiker (m/w/d)

Job Summary

This role is ideal for an IT professional looking for a responsible and long-term position within the IT sector in Hamburg. As an IT Service Desk Specialist, you will be crucial in managing user accounts and permissions across key systems like ServiceNow, Workday, and Microsoft Dynamics. Your day-to-day will involve providing 1st and 2nd-level support via email, phone, and Microsoft Teams, handling everything from account setup to data maintenance. You'll also be responsible for analyzing needs and ordering IT equipment, including notebooks and printers, and coordinating their delivery. Additionally, you will support smaller IT projects, such as Windows or printer rollouts, contributing to the overall efficiency of IT operations. This position offers a stable income, good social benefits, and opportunities for professional development through e-learnings.