IT Support Specialist | IT Support Specialist (m/w/d)

Job Summary

This role involves providing essential IT support to colleagues at the company's location, focusing on in-person assistance and handling technical inquiries via an internal support hotline. The specialist will be responsible for classifying, prioritizing, and resolving first-level support tickets, escalating complex issues when necessary, and managing all on-site hardware, from procurement and inventory to setup and distribution. The ideal candidate will possess a background in IT, strong technical understanding, and experience with ticketing systems like Jira, demonstrating a proactive and solution-oriented approach to user support. This position offers an exciting opportunity to contribute to a company developing cutting-edge infotainment systems for the automotive industry, with the potential for permanent employment.