Electronics Technician as Technical Customer Request Coordinator – Logistics & Support | Elektroniker als Fachkoordinator technische Kundenwünsche – Logistik & Support (m/w/d)

Job Summary

This role involves coordinating and developing technical services within the Added Value Station, a key internal service point providing customized technical solutions like product parameterization, firmware installation, and device configuration for customers. The successful candidate will act as the primary contact for technical and organizational queries, troubleshoot technical issues independently or with support teams, and manage new service requests globally. Responsibilities include coordinating and documenting new value-added services and production orders in collaboration with technical support, IT, and sales, as well as creating and maintaining work plans and operational documents in SAP. This position offers a dynamic environment within an international, innovative company that values personal strengths, continuous development, and a supportive work culture.