Service Technician (Internal and Field Service) | Service-Techniker (w/m/d) - im Innen- und Außendienst

Heimpel GmbH

Lauchringen, Baden-Württemberg, Deutschland
Published Sep 10, 2025
Full-time
Permanent

Job Summary

This full-time, permanent Service Technician role involves both internal and field service, focusing on the installation, maintenance, and repair of technical systems, specifically point-of-sale (POS) hardware and software. The successful candidate will primarily handle remote installations and training for customers across Germany, with a smaller portion of on-site work. Key responsibilities include providing customer support via phone and remote maintenance, diagnosing and resolving technical issues, and collaborating with sales and customer support teams. Ideal candidates will have a technical background, strong communication skills, and a proactive approach to problem-solving. This position offers a supportive team environment, opportunities for professional development, and a comprehensive onboarding process, making it suitable even for career changers.

Required Skills

Education

Completed technical vocational training (ideally)

Experience

  • Professional experience in installation, configuration, and maintenance of technical systems (ideally)
  • Experience in customer interaction and support

Languages

German (Fluent)

Additional

  • Driving License Class B; Willingness to travel; High degree of flexibility and resilience; Process-oriented thinking