Service Technician (Internal and Field Service) | Service-Techniker (w/m/d) - im Innen- und Außendienst
Heimpel GmbH
Job Summary
This full-time, permanent Service Technician role involves both internal and field service, focusing on the installation, maintenance, and repair of technical systems, specifically point-of-sale (POS) hardware and software. The successful candidate will primarily handle remote installations and training for customers across Germany, with a smaller portion of on-site work. Key responsibilities include providing customer support via phone and remote maintenance, diagnosing and resolving technical issues, and collaborating with sales and customer support teams. Ideal candidates will have a technical background, strong communication skills, and a proactive approach to problem-solving. This position offers a supportive team environment, opportunities for professional development, and a comprehensive onboarding process, making it suitable even for career changers.
Required Skills
Education
Completed technical vocational training (ideally)
Experience
- Professional experience in installation, configuration, and maintenance of technical systems (ideally)
- Experience in customer interaction and support
Languages
Additional
- Driving License Class B; Willingness to travel; High degree of flexibility and resilience; Process-oriented thinking