IT Specialist Service Desk | IT-Sachbearbeiter/in (w/m/d) Service Desk
Stadt Nürnberg Personalamt
Job Summary
This role involves providing essential IT support and managing software distribution for the City of Nuremberg's administration. Day-to-day tasks include packaging and patching software, maintaining the central software distribution system, and offering comprehensive hardware and software support to users. You will be responsible for troubleshooting issues, installing and configuring IT equipment, and contributing to various IT projects. The ideal candidate will possess strong technical skills in client operating systems and endpoint management, coupled with a customer-focused, team-oriented approach. This is an attractive opportunity for an IT professional to contribute to the digital transformation of a major public service organization, ensuring smooth IT operations for over half a million people.
Required Skills
Education
Bachelor's or Diploma (FH) in Computer Science or Business Informatics, or equivalent qualifications (e.g., IT Specialist) with comprehensive relevant skills and experience, or Civil Servant (3rd QE / Higher Service) with focus on Administrative Informatics or Administration and Finance, or Administrative Specialist (Fachprüfung II)
Experience
- Professional experience in IT support and software distribution
- At least one year of relevant professional experience (for certain qualifications)
- At least three years of relevant professional experience (for certain qualifications)
- Proven in-depth knowledge and practical experience with an Endpoint Management (Software Distribution) System
Languages
Additional
- Not specified
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