IT Support Specialist | IT-Support-Mitarbeiter (m/w/d)
FERCHAU GmbH Niederlassung Bielefeld
Job Summary
This role is for an ambitious IT Support Specialist eager to connect people and technology, ensuring the right experts are matched to challenges. As an entry-level professional, you will support colleagues with fresh ideas and solidify your knowledge through practical experience. Day-to-day, you will be responsible for receiving, analyzing, and processing user inquiries, managing incoming incident reports in a ticketing system, and contributing to 1st and 2nd level support. A key part of the role involves managing Microsoft Active Directory and maintaining IT infrastructure, with a focus on client/server environment user support. This position offers an unlimited employment contract, flexible mobile work options, diverse training programs, and various shopping discounts, making it an attractive opportunity for career growth in IT.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration or a comparable qualification
Experience
- Initial experience in IT support and helpdesk
- Experience in Office 365 environment (desirable)
- Experience in Linux environment (desirable)
Languages
Additional
- Not specified
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