IT Support Specialist | IT-Supporter (m/w/d)
FERCHAU GmbH Niederlassung Hannover
Job Summary
This role at FERCHAU is for an IT Support Specialist who is passionate about innovation and technology, ready to tackle future challenges in digitalization and networking. Day-to-day, you will ensure smooth IT operations for clients, handling incident reception, analysis, and resolution. You'll act as a crucial communication link between users and support teams, and be responsible for installing, configuring, and administering hardware and software, alongside maintaining thorough documentation. The ideal candidate is technically adept, skilled with common IT systems, and possesses excellent customer service orientation, making this an attractive opportunity for those looking to apply their IT expertise in a dynamic environment.
Required Skills
Education
Certified IT Specialist (Fachinformatiker) or career changer with profound IT knowledge
Experience
- Professional experience in IT support or a related field
- Experience with common IT systems (e.g., Linux, Windows, Microsoft 365)
- Customer and service-oriented work approach
Languages
Additional
- Not specified
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