IT Service Specialist | IT-Service Specialist (m/w/d)

Job Summary

This role is for an IT Service Specialist in Hamburg, focusing on comprehensive IT security for mid-sized businesses. The specialist will be responsible for the maintenance and administration of customer systems, proactively updating IT solutions, and meticulously documenting IT environments. They will also actively participate in customer projects, collaborating closely with colleagues and clients, and independently handle 2nd-level support requests within a ticketing system. This position offers the opportunity to apply and develop technical skills in a future-oriented cybersecurity environment, with the flexibility of up to 100% remote work and attractive development opportunities.