Technical Support Specialist | Mitarbeiter:in - Technischer Support

Job Summary

This role involves providing essential technical support for customer systems, ensuring their optimal performance. Day-to-day tasks include installing and configuring system and software updates, conducting thorough fault analyses with subsequent documentation, and maintaining service processes within the ERP system, specifically SAP. A key aspect of the position is developing and delivering national and international customer training sessions, requiring strong communication and technical understanding. The ideal candidate will have a background in electronics or IT, practical experience with network technology and electronic systems, and a service-oriented approach. This position offers a modern work environment within a globally active group, providing stability and opportunities for professional growth through individual development programs and further training.